Doctor visits at the University of Vermont Health Network could start looking a little different, as the use of new artificial intelligence expands across the network. It’s known as ambient AI, and with patients’ permission, doctors can use an app on their created by the company Abridge to record the audio portion of a patient visit. At the end of the exam, the app transcribes the recording into a full doctor’s note so doctors don’t have to take their own notes during an exam and can provide undivided attention to their patients. Alicia Jacobs, a family care physician at the UVM Health Network, is one of 50 doctors in a pilot program who have been using the app for the last five months. Jacobs has been a family care physician for more than 20 years. However, she said her love for her work reignited when she started using the app. “I just never thought that something this amazing could come our way and really be such a game changer in the practice of medicine,” Jacobs said. Jacobs said being able to pay full attention to her patients is just one of the impacts she’s experienced using the app. “I am no longer burnt out. I mean, it brings tears to my eyes when I talk about this. I am present with my patients. I go home, my partner is no longer worried about me. Like this is moving, unbelievable stuff,” she said. Shiv Rao is the founder and CEO of Abridge, and said Jacobs’ experience is one shared by doctors who are using it nationwide.“That kind of impact is really humbling. It’s really incredible for us to play a part in bringing people closer together,” Rao said. “Not just, you know, clinicians with their patients, but clinicians with their families.”Rao said it’s just one example of how AI can benefit the medical industry. “To make health care feel more human, to really bring people together. And so it’s not to replace people, but it’s actually to help them build stronger relationships and have better conversations,” he said. Having more time to embrace the human experience is one of the biggest reasons doctors in the pilot program said they’re feeling less burned out at work.“Our burnout rates dropped by 33%, an absolute 33%,” Jacobs said. “We’ve never seen anything like that before.”That’s why Jacobs said the app also leaves her excited about what else is possible for the future of medicine. Jacobs said the network will be expanding access to the app to all primary physicians at UVM over the next three months and then start rolling it out to specialty care doctors, too.
Doctor visits at the University of Vermont Health Network could start looking a little different, as the use of new artificial intelligence expands across the network.
It’s known as ambient AI, and with patients’ permission, doctors can use an app on their created by the company Abridge to record the audio portion of a patient visit. At the end of the exam, the app transcribes the recording into a full doctor’s note so doctors don’t have to take their own notes during an exam and can provide undivided attention to their patients.
Alicia Jacobs, a family care physician at the UVM Health Network, is one of 50 doctors in a pilot program who have been using the app for the last five months. Jacobs has been a family care physician for more than 20 years. However, she said her love for her work reignited when she started using the app.
“I just never thought that something this amazing could come our way and really be such a game changer in the practice of medicine,” Jacobs said.
Jacobs said being able to pay full attention to her patients is just one of the impacts she’s experienced using the app.
“I am no longer burnt out. I mean, it brings tears to my eyes when I talk about this. I am present with my patients. I go home, my partner is no longer worried about me. Like this is moving, unbelievable stuff,” she said.
Shiv Rao is the founder and CEO of Abridge, and said Jacobs’ experience is one shared by doctors who are using it nationwide.
“That kind of impact is really humbling. It’s really incredible for us to play a part in bringing people closer together,” Rao said. “Not just, you know, clinicians with their patients, but clinicians with their families.”
Rao said it’s just one example of how AI can benefit the medical industry.
“To make health care feel more human, to really bring people together. And so it’s not to replace people, but it’s actually to help them build stronger relationships and have better conversations,” he said.
Having more time to embrace the human experience is one of the biggest reasons doctors in the pilot program said they’re feeling less burned out at work.
“Our burnout rates dropped by 33%, an absolute 33%,” Jacobs said. “We’ve never seen anything like that before.”
That’s why Jacobs said the app also leaves her excited about what else is possible for the future of medicine.
Jacobs said the network will be expanding access to the app to all primary physicians at UVM over the next three months and then start rolling it out to specialty care doctors, too.
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