How Google’s Gemini is improving care in Japanese hospitals
Before joining the team at Ubie, a health tech startup in Japan using AI to transform patient experiences and streamline healthcare operations, I worked as a neurologist. I was often…
Workday Rising 24 – three CIOs on modernizing tech and improving business processes
CIO panel at Workday Rising (video screengrab) When a technology modernizes business processes, enables integration, and still has room for further improvements to the operations of an organization, then it…
Improving Patient Engagement Through the Call Center
Clunky appointment scheduling and frustrating call center experiences can drive patients to seek care elsewhere. When patients face long wait times, confusing automated systems or unhelpful staff, their frustration can…